1. Ending the ‘Cycle of Insanity’ with scalable, sustainable expertise

I just lately spoke with three new 8×8 enterprise prospects who had repeatedly purchased small-office phone programs they’d put in throughout a sequence of retailer fronts, or regional places of work.

They have been on a treadmill: Open a brand new workplace, set up a brand new PBX. Add yet one more worker to a maxed-out PBX, add one other PBX. All three acknowledged that kind of mannequin was not scalable or sustainable, as a result of excessive value and complexity of the help processes it required.

Each a type of groups expressed an pressing have to get off the “cycle of insanity”—repeating the identical insufficient deployment mannequin each time they opened or upgraded a brand new workplace.

And like most rising and thriving companies, every group wished to get extra strategic with its IT spend. They wanted a approach out—and programs that scale from a number of worker to 1000’s, and even tens of 1000’s. That’s  what 8×8 cloud communications gave them.

2. Reduce the price of sustaining every little thing your self

Managing development is an issue everybody needs to have, however it requires ever higher self-discipline in your communications practices than when everybody’s in the identical workplace. And since individuals and occasions are multiplied, the potential and danger of errors grows exponentially when you have got a poor communications infrastructure. That’s why you want a system that’s at all times updated.

However how do you keep up to date, with out spending a fortune and at all times feeling like your communications system is “beneath renovation,” from frequent do-it-yourself upgrades?

Just lately printed analysis from Frost & Sullivan discovered that 80% of companies that moved to cloud communications did so to get to extra superior options and capabilities than they’d from their premises-based programs.

three. Reduce downtime and catastrophic losses from premises-based .

Frost & Sullivan additionally discovered 85% of contact facilities have been moved to the cloud for ease-of-use and enterprise continuity/catastrophe restoration functions.

Clearly, disruptive climate occasions may be catastrophic to any enterprise, even giant enterprises. For companies that flip to the cloud, when their workplace is in hurt’s approach, their communications companies aren’t. Staff keep linked through their sensible telephones or with a pc linked at any location with Web connectivity.

So cloud-connected companies carry on rolling. And with the growing frequency of disruptive climate and different pure occasions occurring throughout the U.S. and different elements of the world, it’s changing into onerous to justify premises-based communications programs.

four. Claw again misplaced IT time—for a renewed strategic focus

I’m awed by the standard and dedication I see from a few of our prospects’ IT departments. One of the crucial rewarding facets of assembly these individuals is their real appreciation for the time they’ve gotten again with their 8×8 transfer.

They’re not alone. A current survey we performed with our prospects discovered that the majority IT staffs have been capable of recapture 56% of the time they spent dealing with telecom points. Contemplating telecom beforehand consumed 25% of their time, that interprets right into afinancial savings of greater than 5 hours per IT employees member every week.

That’s much like the findings of a current Frost & Sullivan report, which discovered 76% of companies surveyed moved to the cloud to scale back the burden on their restricted IT staffs. A wealth of analysis, from Gartner and others, exhibits that about 87% of most firms’ IT price range is spent simply sustaining what they’ve already acquired. That solely leaves 13% for newer, extra strategic initiatives. By transferring their communications companies to 8×8, our prospects’ IT organizations have been capable of successfully double their capability to work strategically.